PRIVACY POLICY

Suicidology managed by Alejandro Águila Tejeda, majority owner of the company Instituto Hispanoamericano de Suicidología, Dr. Alejandro Águila y Asociados, A.C., hereinafter and whose registered office is at Boulevard Gran Sur No. 1150 1er. Floor, Office 7, Pedregal de Coyoacán, Coyoacán, 04300 Mexico City.

How have we obtained your data?
The personal data that we treat in «Suicidología» come from:

Contact forms
Subscription forms
Comments on the blog
Sales forms
Account registration

What are your rights when you provide us with your data?
Anyone has the right to obtain confirmation on whether «Suicidología» is treating personal data that concerns us or not. Interested persons have the right to:

Request access to personal data relating to the interested party.
Request its rectification or deletion.
Request the limitation of your treatment.
Oppose the treatment.
Request the portability of the data.

Interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case, we will only keep them for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data. «Suicidología» will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. They may also request the portability of their data.

The interested parties will also have the right to effective judicial protection and to file a claim with the supervisory authority if they consider that the processing of personal data that concerns them violates the Regulation.

For what purpose do we process your personal data?
When a user connects to this website, for example, to comment on a publication, send an email to the owner, subscribe to a newsletter, download or request any material or make a purchase of a course, they are providing personal information about the one that is responsible «Suicidología». This information may include personal data such as your IP address, name, physical address, email address, telephone number and other information. By providing us with this information, the user gives his consent for his information to be collected, used, managed and stored by «Suicidología» only as described in this «Privacy Policy».

In «Suicidología» there are different systems for capturing personal information and we treat the information provided by interested persons with the following purpose for each capture system (forms):

Contact Form:
We request the following personal information: name, surname, email, city, state of the republic and telephone, to respond to the requirements of the users of «Suicidología». For example, we may use this data to respond to your request for information, respond to doubts, complaints, comments or invitations that you may have regarding the information included on the web, the services provided through the web, the processing of your personal data, questions regarding the legal texts included in the web, as well as any other queries that we may have and that are not subject to the contracting conditions. We inform you that the data you provide us will be located on the servers of NEUBOX INTERNET, S.A. DE C.V. (hosting provider).
Sales form:
The user has different purchase forms subject to the contracting conditions specified in our particular contracting conditions for each product or service where contact and payment information will be required. We request the following personal information: name, surname, email, city, state of the republic and telephone. We inform you that the data you provide us will be located on the servers of NEUBOX INTERNET, S.A. DE C.V., and Paypal.
Content subscription form:
In this case, we request the following personal data: name, surname, email and date of birth, month and day, to manage the list of subscriptions, send newsletters, promotions and special offers. Within the web there are several forms to activate the subscription. The electronic bulletins or newsletters are managed by Mailchimp. When using the services of this platform to carry out email marketing campaigns, manage subscriptions and send newsletters, you should know that Mailchimp has its servers hosted outside the EU, in the US and is covered by the EU-US Privacy agreement. Shield, approved by the European Protection Committee.
Registration form for blog comments:
To comment on the blog posts of «Suicidología», the user is required to log in through a form. In this case, we request the following personal data: name, surname, email. Once registered, the user will be able to make as many comments as they wish and respond to the previous ones. We inform you that the data you provide us will be located on the servers of NEUBOX INTERNET, S.A. DE C.V. (Hosting provider).
Account registration form on our website:
In this case, we request the following personal information: name, surname, email, city, state of the republic and telephone. To manage the registration of your account to our community. We inform you that the data you provide us will be located on the servers of NEUBOX INTERNET, S.A. DE C.V. (Hosting provider).

There are other purposes for which we process your personal data:

To guarantee compliance with the conditions of use and applicable law. This may include the development of tools and algorithms that help our website to guarantee the confidentiality of the personal data it collects.
To support and improve the services offered by our website.
Other non-identifying data obtained through some cookies that are downloaded to the user’s computer when browsing our website are also collected, which we detail in the «Cookies Policy«.
To manage social networks «Suicidología» can have a presence on social networks. The treatment of the data that is carried out of the people who become followers in the social networks of the official pages of «Suicidología», will be governed by this section. As well as those conditions of use, privacy policies and access regulations that belong to the social network that is appropriate in each case and previously accepted by the user of «Suicidología». We will process your data in order to correctly manage your presence on the social network, reporting activities, products or services of «Suicidología». As well as for any other purpose that the regulations of social networks allow. In the event that we use the profiles of followers in social networks to send advertising individually, it will only be to people who request it or expressly consent, either through private messages, request in the comments area of ​​a of our publications or through the Facebook Messenger system.
«Suicidología» does not sell, rent or transfer personal data that can identify the user, nor will it do so in the future, to third parties without prior consent.

Legitimation for the treatment of your data
The legal basis for the processing of your data is: consent. To contact or make comments on our website, consent is required with this privacy policy.
The prospective or commercial offer of products and services is also based on the consent that is requested, without in any case the withdrawal of this consent conditioning the execution of the subscription contract.

How long will we keep your data?
The personal data provided will be kept:

As long as the commercial relationship is maintained.
During the time that its deletion is not requested by the interested party.
What are the ARCO Rights (Access, Rectification, Cancellation and Opposition) that «Suicidología» will protect?

ARCO Rights correspond to:

ACCESS:
The owner has the right to know what personal data the company collects, what we use them for and the conditions of use that we give them.

RECTIFICATION:
The owner has the right to request the correction of his personal information if it is outdated, inaccurate or incomplete.

CANCELLATION:
It is the obligation of the person responsible for the processing of personal data, to eliminate from the records or databases of the company, at the request of the owner, when the latter considers that it is not being used in accordance with the principles, duties and obligations provided for in the law .

OPPOSITION:
It is the right of the owner to oppose the use of their personal data for specific purposes.

In case the owner wants to exercise any of the ARCO Rights, he must submit the respective request at info@suicidologia.com.mx, following the present procedure:

I sent an email in attention to the person in charge, designated in this privacy notice, through which said requests will be attended, indicating the following:
1.1. The full name of the user, address and email to receive the response that is generated on the occasion of your request.

1.2. The reason for your request.

1.3. The arguments that support your request or request (in case of rectification).

1.4. Official document proving your identity and proving that you are who you say you are.

1.5. Clear and precise description of the personal data with respect to which one seeks to exercise any of the ARCO Rights, and any other element or document that facilitates the location of the personal data.

1.6. In the case of requests for rectification of personal data, the user must indicate, in addition to what is indicated, the modifications to be made and provide the documentation that supports their request.

The CONTROLLER will notify the owner, within a maximum period of 20 (twenty) days, counted from the date on which the request for access, rectification, cancellation or opposition was received, the resolution adopted, so that, if it is appropriate, make it effective within the fifteen days following the date on which the response is communicated. In the case of requests for access to personal data, the delivery will proceed after accreditation of the identity of the applicant or legal representative, as appropriate.
To which recipients will your data be communicated?
To provide services strictly necessary for the development of the activity, «Suicidología» shares data with the following providers under their corresponding privacy conditions.

All utilities offered by third parties are strictly necessary for the development of our services and have been selected in compliance with the rights that we preserve on this website.

The following companies will have access to the personal information necessary to carry out their functions as processors, but will not be able to use it for other purposes. In addition, they must treat personal information in accordance with this «Privacy Policy» and the applicable legislation on data protection.

Hosting:
NEUBOX INTERNET, S.A. DE C.V., residing at Avenida Venustiano Carranza 990 Piso 12, Colonia Moderna, San Luis Potosí, S.L.P., C.P. 78233, México, and internet portal neubox.com, treats the data in order to perform its services as a hosting provider to «Suicidología»
Web platform:
WordPress.org, more information at wordpress.org/ treats the data in order to perform its support services for «Suicidología».
Email marketing:
Mailchimp with address in the USA. More information at mailchimp.com/ treats the data in order to perform its email marketing management services to «Suicidología».
Facebook:
Facebook with address in the US. It processes the data in order to show advertisements, offers, promotions and publications to our visitors, users and clients. Third-party services are included in this type of cookies When you visit our page, cookies from those services are sent to your browser. See more information about the types of cookies Facebook uses, and how they use them.
Google Analytics:
It is a web analytics service provided by Google, Inc., domiciled in the USA. Google Analytics uses «cookies», which are text files placed on your computer, to help «Suicidología» analyze how users use the website. The information generated by the cookie about its use «Suicidología» (including your IP address) will be directly transmitted and filed by Google on servers in the United States.
Google Adsense:
Our website is associated with Google to show ads to users who access this website. When collaborating with google, cookies are used to show you advertisements related to your recent searches and to show you more relevant advertisements. These types of cookies include third-party services such as: AdSense, AdWords and Google Analytics, as well as a series of services from the DoubleClick brand. When you visit our page, cookies from these services are sent to your browser. See more information about the types of cookies used by Google, and find out how Google uses these cookies.
You can use the ad settings to manage the Google ads that are shown to you and indicate not to show ads based on your interests. Even if you choose not to receive these types of ads, they may continue to appear based on factors such as your overall address-derived location. The directory inclusion services will be free referenced on the website itself, «Suicidología» will ensure that the files and advertisements that appear on the Website express truthful information and are kept up-to-date, although it does not guarantee the accuracy at all times of the data provided in the same.
Navigation data
When browsing «Suicidología», non-identifiable data can be collected, which may include IP addresses, geographical location (approximately), a record of how services and sites are used, and other data that cannot be used to identify the user. Among the non-identifying data are also those related to your browsing habits through third-party services. Our website uses the following third-party analysis services:

Google analytics
Search Console
Facebook Ads
Facebook Messenger
Instagram
We use this information to analyze trends, administer the site, track user movements around the site, and to gather demographic information about our user base as a whole.

Your rights when providing your personal data
Anyone has the right to obtain confirmation on whether «Suicidología» is treating personal data that concerns them, or not.

Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data.

«Suicidología» will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. You can materially exercise your rights by email to redmundial@suicidologia.com.mx

Secret and data security
«Suicidología» undertakes to use and process the personal data of users, respecting their confidentiality and using them in accordance with their purpose, as well as to comply with their obligation to save them and adapt all measures to avoid the alteration, loss, treatment or unauthorized access (such as the https protocols that we use), in accordance with the provisions of current data protection regulations.
«Suicidología» cannot guarantee the absolute impregnability of the Internet network and therefore, the violation of data through fraudulent access to them by third parties.

Accuracy and veracity of the data
As a user, you are solely responsible for the veracity and correctness of the data that you send to «Suicidología», exonerating «Suicidología» from any responsibility in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact or subscription form.

Acceptance and consent
The user declares to have been informed of the conditions on protection of personal data, accepting and consenting to the treatment thereof by «Suicidología» in the manner and for the purposes indicated in this privacy policy.

Changes to the privacy policy
«Suicidología» reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as industry practices. In such cases, the Provider will announce on this page the changes introduced with reasonable anticipation of their implementation.

Commercial emails
«Suicidología» does not carry out SPAM practices, so it does not send commercial emails that have not been previously requested or authorized by the user. Consequently, in each of the forms on the web, the user has the possibility of giving their express consent to receive the newsletter, regardless of the commercial information requested on time. «Suicidología» undertakes not to send communications of a commercial nature without properly identifying them.

Last modified on 05/17/2021

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